"In his new book on Performance Management, Lloyd Kenney presents practical measures that easily can be implemented by small and medium-sized businesses anywhere. With decades of experience in various employment and managerial positions and more than 20 years assisting various businesses and organizations to improve their productivity, Kenney presents his ideas in 28 clear, crisp chapters structured around the themes of why a performance management system is important, what it is, and how it should be developed and implemented. The book focuses on the importance of improving performance of employees and, ultimately, the financial success of small and medium-sized firms.
Personal experiences, integrated with insights from a large number of academic management texts, provide a series of practical measures that could help business owners and managers (even those in the non-profit sector) improve their recruitment procedures, encourage and evaluate employees for improved performance, and, in so doing, improve the bottom line. The book is well written, easy-to-read, and full of helpful ideas, especially in times of economic downturns. Owners and managers, in their perpetual struggle to survive while other firms around them are flailing or outright failing, should read this book."
– Kurt Klein, PhD, Professor of Economics, University of Lethbridge
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