1. Performance Management
This is the half-day seminar / workshop version of the complete program. The session begins with a review of what Performance Management is and what it can accomplish for a business or organization. Emphasis is on improving overall efficiency and productivity, as well as improving employee job satisfaction. The Program’s features and benefits are explained to demonstrate simplicity, practicality and effectiveness. Participants will create an actual Job Description and Orientation Checklist for one of their positions. Then a Workplan / Appraisal will be prepared for one of their employees, including completion of the actual appraisal. This is an excellent session for your supervisory personnel.
The Performance Management Seminar / Workshop is available only as an On-site, Live presentation. Contact us for details at callcraft@shaw.ca
2. Hire for HIPPA, Train for Skill ©
This seminar discusses recruitment and hiring practices for maximum long-term productivity and performance. It concentrates on the importance of Personal Attributes, in particular, Honesty, Integrity, Personality, Perseverance and Attitude. Most organizations find that “Promotion from Within” has many advantages; however, it can only be effective if the right candidates have been recruited for entry level positions. New employees must have the attributes necessary to justify expenditures on training. Learn the best ways to hire employees with the attributes necessary for a stable and productive work force; recruit those “superior employees” as defined by business owners and managers in our live seminars..
The session is 70 to 90 minutes, depending on Workshop time and is available as a live, on-site presentation or virtual via Zoom. Contact us for details at callcraft@shaw.ca
3. Raising Your HIPPA Standards = Success ©
There are two versions of this session – one for employees and one for students. This session discusses how students and employees can enhance employment opportunities, improve performance and overcome obstacles to advancement by raising their own standards of Honesty, Integrity, Personality, Perseverance and Attitude. Participants learn how employers define superior employees and how they, in turn, can become those employees through improving their personal attributes. Employers want employees with the right behavioral tendencies and participants learn how their personal choices create those tendencies. Be the employee who exceeds customer service expectations.
The session is 70 to 90 minutes, depending on Workshop time and is available as a live, on-site presentation or virtual via Zoom. Contact us for details at callcraft@shaw.ca
4. Student Edition Raising your HIPPA Standards = Success ©
This session discusses how students can enhance employment opportunities, improve performance and overcome obstacles to advancement by raising their own standards of Honesty, Integrity, Personality, Perseverance and Attitude. Participants learn how employers define superior employees and how they, in turn, can become those employees through improving their personal attributes. Learn how to be the kind of employee recruiters are searching for. In this Student Version, the session has been divided into short lessons of only 15 to 30 minutes each, depending on discussion time. This allows teachers to fit them into regular lesson times.
The session is 70 to 90 minutes in total, depending on Workshop time and is available as a live, on-site presentation or virtual via Zoom. Contact us for details at callcraft@shaw.ca
5. Managing Stress – The Serenity Principle
In this seminar / workshop, we define stress, discuss the causes of stress, the relationship of physical and emotional stress and the need to determine which issues or causes are controllable. The session will aid in identifying which are controllable, along with developing an Action Plan to deal with them. Participants will learn how to manage stress by balancing situational demands and the resources needed to cope with them. The Action Plan is a practical roadmap to the ultimate goal – Serenity, the management of stress – developing coping mechanisms. The session also identifies six key Stress Prevention Factors that can be used to prevent stress – providing the individual with the resources to meet situational demands.
The session is 70 to 90 minutes, depending on Workshop time and is available as a live, on-site presentation or virtual via Zoom. Contact us for details at callcraft@shaw.ca
6. Identity Theft
Identity Theft is the fastest growing crime in North America. The Canadian Privacy Commissioner has stated that for criminals, Identity Theft is now more lucrative than the drug trade. Learn how to get the experts on your side, how to reduce your risk, what to do if your identity is stolen and how to get it restored. Examples of Identity Theft are provided so participants are better able to reduce their risk by recognizing potential threats. Since personal information, and the security of it, may be different for the individual than it is for a business or organization, the content of this session can be adapted to best suit the audience. This session is a must, and now includes Frauds and Scams, in order to better cope with the growing risk. While we have presented this session more than 230 times, it is continuously updated to discuss new criminal activity.
The session is 70 to 90 minutes, depending on audience participation and is available as a live, on-site presentation or virtual via Zoom. Contact us for details at callcraft@shaw.ca